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The most asked questions, answered here.
Q: Are your kits real?
A: All our kits are genuine replica kits just like the ones found in stores nationally recognised.
Q: How long does delivery take?
A: Most of our kits have a 2-3 business days dispatch and delivery time,if in stock. This means, if a product is ordered on Monday, then the product would typically be delivered within the UK by Wednesday. Products categorised as ‘Custom Orders’ typically take between 7-14 business days to be delivered and if a product from the custom order section is ordered alongside a product that is in stock, they will be dispatched only together. Please note if the product is not in stock delivery times will be longer.
Q: Do you accept returns?
A: Yes, we do. We only accept returns on kits that that have not been customised. To return an order get in contact with us via email or social media so we can advise you accordingly.
Q: Where is my order?
A: We use Royal Mail courier service for ALL orders. This means orders within the standard shipping bracket would take 3-5 working days according to Royal Mail criteria. Orders ordered using 1st class and 2nd class signed for delivery can be expected within 2-3 working days. However, Custom Orders will initially take 7-14 working days to come into our possession then an additional 3-5 working days to get to the recipient, depending on the shipping method used.[/vc_column_text][/vc_column][/vc_row]